Legal information / Imprint

Information in accordance with § 5 German Telemedia Act (TMG):


An der Börse 4

30159 Hannover


Represented by:

Managing directors:

Dipl.-Kfm. Bernward Peters

Dipl.-Kfm. Christian Holtmann

Cord Wiesner



telephone: +49 (0) 511 51949-100

fax: +49 (0) 511 51949-197

email: Info(at)

internet address:


Registry entry:

Register Court: Amtsgericht Hannover

Registration Number: HRB 217861


VAT number:

Value added tax identification number in accordance with § 27 a of the German Value Added Tax Act (UStG):
VAT number: DE 813164073


Responsible for content in accordance with § 55, para. 2 German Interstate Broadcasting Treaty (RStV):

Simone Gitschier


An der Börse 4

30159 Hannover


Source references for images and graphics used:



Consumers (§ 13 of the German Civil Code) can apply to the Energy Conciliation Board for a conciliation procedure to settle disputes. A prerequisite for the implementation of the dispute resolution procedure is that our customer service was first called and no mutually satisfactory solution was found.

The contact details of the consumer arbitration board are:

Schlichtungsstelle Energie e. V.
Friedrichstrasse 133
10117 Berlin
Telephone: 030 27 57 24 00
Fax: 030 275 72 40 69

We are obliged to participate in the arbitration procedure. Furthermore, we do not participate in dispute resolution proceedings before any other consumer arbitration board.

Exclusion of liability (disclaimer)

Liability for content

As a service provider, in accordance with § 7, para. 1 TMG, we are responsible for our own contents on these pages according to general law. In accordance with §§ 8 to 10, we as the service provider are not obliged to monitor external information communicated or stored or to research circumstances which indicate illegal activity. This does not affect any obligation to remove or block the use of information in accordance with the general legislation. However, liability in this respect is only possible as of the point at which the party became aware of the illegality. We shall remove the relevant content immediately we become aware of any illegalities.

Liability for links

Our website contains links to external third-party websites on whose content we have no influence. Therefore we cannot assume any guarantee for such external contents. The respective provider or operator of the website is always responsible for the content of the sites to which links are provided. The pages linked to are checked for potential illegalities when the links are established. Illegal contents were not recognizable when the link was created. However, permanent monitoring of the linked pages is not reasonable without concrete indication of illegality. We shall remove such content immediately we become aware of any illegalities.


The contents and works produced by the page operator are subject to German copyright law. The reproduction, processing, distribution and any type of use outside the boundaries of copyright shall require the written consent of the relevant author or creator. Downloads and copies of this page may only be used for private use, not for business purposes. Where content on this page is not produced by the operator, third-party copyright is respected. Third-party content, in particular, is labelled as such. However, if you do become aware of a breach of copyright, please do inform us. We shall remove such content immediately we become aware of any illegalities.